Contact Us by Telephone
24 X 7 customer service is provided by our automated telephone system for
residential and business customers for the options listed below.
Dial 1-800-ENTERGY (1-800-368-3749) to:
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Get your current balance, last payment information and past due amount
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Pay your bill by phone
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Get a Quick Payment Center (QPC) Code which you will need to make a payment at
an Entergy Pay Station located in your
area
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Request more time to pay your bill
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Check the status of service requests including permits
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Report an outage or hazardous condition
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Receive information on a current outage
Dial 1-800-9OUTAGE (1-800-968-8243) to:
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Report an outage or hazardous condition
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Receive information on a current outage
NOTE: You will need the telephone number that is listed on your account or the
account number as listed on your Entergy bill.
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