What happens next?

Power Outages
If an outage is detected at your location, we will send you a text message to let you know. To keep you informed, we'll send you updates when the status of the outage changes. And, we'll send you a text message when the power has been restored on your street.

If you experience a power emergency (e.g., lines down), always call 1-800-9OUTAGE (1-800-968-8243) to report it.

To report an outage at your location by texting from your registered cellphone:
  • Start a new text message in your cellphone or PDA.
  • Enter the text-to number 368374.
  • Type "out" (without quotes).
  • Press "send."
  • That's it! The outage at your location has been reported to Entergy. You'll receive a confirmation text message and other instructions if needed.


For information about Mobile Terms & Conditions, wireless communications charges, how to obtain help and how to cancel this service, click here.